CUSTOMER SATISFACTION
CUSTOMER SATISFACTION
TEMPUR® has received multiple awards over the years. But for us, there’s only one true measure of success – customer satisfaction. On our mission to improve sleep every night, all around the world, we’re intensely listening to our customer’s feedback, to provide the ultimate TEMPUR® experience. That’s why we’re very proud to be ranked: #1 IN CUSTOMER SATISFACTION. TEMPUR® owners are, on average, more satisfied than owners of other mattress brands.* As the world's leading bedding company, we take our commitment to our customers very seriously - a commitment that is reflected in the performance and quality of our products.
*Based on consumer research across 2021 and 2022 with over 35,000 mattress owners in 19 countries, calculated by comparing the average top satisfaction scores of TEMPUR® mattress owners across all 19 countries with the closest competitor’s average top scores in each country. Closest competitor means the nearest competitor based on the interview scores only.